Customer Support

We are here to help. Email us and we will reply within 24 hours.

Contact us

Support: [email protected]

Company: OBATRENDS, [email protected]

Please write from the email you used at checkout so we can find your account quickly.

Common questions

How do I cancel my plan?

Open Settings in your Affinia account and choose Manage subscription. To avoid the next charge, cancel at least 24 hours before your next renewal. You can also email us and we will cancel for you.

How do I get a refund?

Email [email protected] within 7 days of any charge and we will refund it in full.

I paid but I cannot access Affinia.

Sign in with the same email you used at checkout. If it still does not work after a few minutes, email us and we will fix it.

When will I be charged?

Your checkout page and your confirmation email show the amount and the renewal date. We also email you a reminder before each renewal. Full details are in our Subscription Terms.

Which payment methods do you accept?

Cards, Apple Pay, Google Pay and Link, processed securely by Stripe.